New Avenues – Hull Learning Disability and Autism Service

Our New Avenues service offers support in two ways. The first is through our support ‘core’ which offers a shared living setting, has a staff office with facilities on site. Staff are present within the core 7 days a week and support can be flexed up and down in keeping with the needs of the people we work with.  The core is intended for people who have a greater level of need, ensuring they can seek and receive support frequently.

The second part of our service is through our ‘cluster’. This provides dispersed accommodation with wrap around floating support to people within the community. This support can be flexible and often people who come to be supported within our core setting can move out into our dispersed accommodation through support to achieve their goals and the development of independent living skills.

Everyone on service receives at least 5 hours of support each week in keeping with their support plans and their goals. Some people may need more support than this, where this is the case, we are able to consider this with your social worker and provide additional support as agreed.

Some people move directly to our cluster because this model works better at providing a level of support and flexibility which can be less intrusive or overwhelming for them.

All our staff work in a trauma and psychology informed manner, they receive training in Psychology Informed Practices and Psychology Informed Environments, and this is embedded into all our projects and teams.

What are the aims of the Service?

We develop effective working relationships with the people we support, in partnership with their existing support network, in order to assist them to make positive moves to improve their health, wellbeing and independence.

What are our objectives of the Service?

The service offers a range of practical and emotional support tailored to the individual’s preferences, choices and wishes. As such, no two days are the same because no two people are the same.

Some of our work may include;

• Support with budgeting and managing finances
• Support with meal planning and cooking
• Food shopping
• Help with planning and attending appointments including those relating to Health, Training and Education
• Support to maintain a home
• Promoting self-image and esteem by encouraging self-care
• Support to remember to take or order medications
• Support to engage in the community and events including accessing public transport
• Support with correspondence, navigating utility bills and setting up payments
• Support to plan moves into independent accommodation