Targets Complaints Performance and Improvement

“The Board welcomes the report and we understand the importance of effective complaints handling. This will help to foster the trust of residents and promote a culture of continuous improvement and learning. The Annual Complaints and Improvement Report is comprehensive, and we look forward to it being made available to our residents.”

You can view our Complaints Performance and Service Improvement report here. If you would like a digital or print copy please do get in touch.

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